This is one of the key questions we are often asked. People tend to naturally conclude that since pricing is low, there should be some hidden costs (gimmick) or the services should be limited or a sham.
Let us assure you neither of these is the case.
At Epica, we have developed our internal app for immigration case management. Some of the features this app has are;
As a result, our work and your experience with us are quite streamlined. This brings in 3X productivity in our team.
In comparison to this, our competitors still operate in an email-based or CRM ticket-based solution which is quite old and outdated.
Epica group is also an immigration services provider to some of the large law firms in this sector. We have our own specialized immigration back office, which brings in significant capacity and cost savings. We employ qualified and semi-qualified people to work on your case.
Many of our competitors operate as one-person shops. The same person will attend to sales inquiries, the same person will work on an immigration case, and the same person will work on the writing of letters, etc. As a result, capacity and quality both remain a constraint.
Data protection is important in this business because you are sharing scanned copies of your identity documents, birth certificates, educational certificates, and so on. We take client data confidentiality very seriously. We have integrated ISO 27001 practices into our data management.
At Epica, we do not accept any documents by email on WhatsApp. A secured folder is shared with you, and you must upload scanned copies of the document. Some of the measures we follow are ;
Many of our competitors are still working in an email- or CRM ticket-based environment. They accept the documents in a zipped format through email. These files remain in their email account for months or years, even after your case is over. They are accessible to their employees (and future employees) for viewing or downloading. Many email ids tend to be shared ids like info@, support@, and so on, with access to many employees.
Backoffice is used only for time-consuming and mundane tasks like follow-up, writing letters, statements, checking documents, or case preparation.
A qualified Singapore staff always performs important and sensitive transactions like submission to ICA. The filing process is carried out in your presense in our office or on zoom video call, and you are welcome to watch it while being lodged.
You will agree that our pricing is quite reasonable. Our objective has been to bring quality immigration consulting services to Singapore at affordable prices.
The PR packages average around 1200 to 1400 SGD, whereas citizenship packages are around 1400 to 1600 SGD.
The promoters have been working in this field for the last ten years. So we have considerable knowledge of this sector. When you work with us, we provide tips and advice that are known to work. Many customers have obtained their PR or Citizenship successfully using our services. To date, we have helped many people in various immigration cases.
We have seen many of our competitors charge a high fee of over 2500 SGD. And then, to justify that fee, they put forward irrational ideas about client cases and how to improve the score.
We provide services at a reasonable price point. We don’t have this pressure of justifying our services. So we are always straightforward and honest about your case. What we advise will be in your best interest for you.
Execution time for a typical PR case in our services is three weeks unless there are some problems in your case (E.g., documentation issues) that need more time. We have often finished client cases in as low as ten days. We never delay.
Interacting with our team is super easy. Our team is connected to you on whatsapp. You can submit all the required documents from your home via a secured folder. You remain updated about your case with everyday report.
In the unfortunate event of rejection of your application, we offer subsequent re-filing services at a price ranging between 400 SGD to 700 SGD depending on your case.
If any of our competitors offers unlimited filing until you get approval, beware! We found all of these firms (offering unlimited filing) closed down their operations within the first year. So the unlimited filing option did not make any sense.
Epica immigration is a proper corporate group backed by sound and capable founders. We have a back office setup in India and a representative office in Australia. In addition to providing services for Singapore PR and citizenship, we also provide back office services for some of the migration agencies in Australia. We employ specialized people for specialized work.
Epica is a sound group working in the immigration sector in Singapore. We have the right experts, systems, and processes to deliver your work better. We are bringing a technology-driven disruption in the immigration sector by providing better services at a better price.
Visit the rest of our website for more information on other types of PR applications. We have information on all types of PR and citizenship applications, including information for international students. If you plan to use an agent for applying PR for spouse, please get in touch with our office for the next steps.