You can DIY—but many miss key opportunities. ICA allows 10 extra supporting docs; we help pick the best ones, write a strong cover letter, submit a financial profile, and ensure everything is correct. We will also boost submission details also. This often significantly improves approval chances.
No. The website price is our full service fee. Government fees are separate (paid to ICA).
Industry prices have dropped overall (what was 3500 SGD 2 years back is 2000 SGD now), and we’ve invested in a custom platform built over 3 years to work faster and more efficiently—so we can offer better service at a lower price.
Appeal letter is included. With our refiling promo, your first refile has zero service fee, and any later refiles are at heavily discounted price.
Post-submission support is included. we help you reply to ICA requests and submit additional documents.
Very little: (1) upload your documents, and (2) review the prepared forms and fill any missing details. We handle everything else.
No. Everything is online. We share a cloud folder for uploads and start from there.
Either fill the form on this website or WhatsApp us using the button. A consultant will contact you to guide the next steps.
Raffles Place
Level 22, Plus Building, 20 Cecil Street
Singapore 049705
Mon to Fri: 11:00 AM – 8:00 PM
Last appointment at 7:00 PM
Jurong Office
#06-11, 2 Venture Drive
Singapore 608526
Mon to Fri: 10:00 AM – 7:00 PM
Saturday : 10:00 AM – 2:00 PM
We draft a compelling, personalized narrative highlighting your achievements and contributions to Singapore. This serves as the "executive summary" of your application to help you stand out.
We analyze your financial history to create a tailored summary or report. This presents your economic stability and assets in a clear, professional format that simplifies complex data.
We compile all details needed for the ICA system based on your documents. We ensure every field is completed accurately and aligned with ICA standards to prevent technical errors.
We conduct a comprehensive assessment of your credentials against current approval trends. This helps us identify potential gaps or red flags in your profile before we even begin the paperwork.
We provide actionable advice on how to strengthen your case, from social integration to skill upgrades. These strategies are designed to maximize your scoring potential within the ICA framework.
You are assigned a specific expert who understands the intricate details of your case. This ensures you have a consistent point of contact for personalized guidance throughout the entire journey.
We provide accessible, direct communication channels for quick queries. You can message your consultant to clarify doubts instantly without having to wait for formal email exchanges.
Our guidance continues even after the submit button is clicked. We advise on how to handle important updates while your application is pending processing.
We meticulously audit every scanned copy to ensure clarity and strict compliance with ICA specifications. We ensure all documents are meeting the standards of ICA.
We do the entry and submission process on the ICA portal on your behalf. We navigate the system requirements so you don't have to struggle with the interface.
Before the final submission, we conduct two rounds of cross-verification of all data points. This ensures your case is fully ready for submission.
Should the outcome be unsuccessful, our service covers the drafting of a professional appeal letter. We analyze the rejection and re-frame your case at no additional cost.
We assist in drafting and refining character references from colleagues or community leaders. We ensure these letters are optimized to substantiate your character and contributions.
We work within a structured timeline to ensure your application is prepared and submitted efficiently without unnecessary delays. We can file your case in as little as 4 weeks.
| Comparison Point | Epica Immigration | Competitor |
|---|---|---|
|
Team Size (We have large team of specialists) |
22 Staff | 1-2 Staff |
|
Price Starts From (Balance of price and quality) |
1600 SGD+ | Can promise anything |
|
Speed of Completion (We guarantee fast completion) |
1 Month | Many months |
|
Office Space (All our staff work from office) |
Dedicated | Serviced office – Often work from home |
|
Price Transparency (Prices clearly available on our site) |
Published on Site | Hidden – Different packages offered based on salary |
|
Contact Phone Number (We use premium landline number) |
6950 1000 | Only mobile |
|
Technology (Our own in-house platform) |
Own Platform | Manual Work |
Many small competitors make big promises—like unlimited filings or pay upon approval—but are often just one- or two-person operations working from home. When problems arise, they shut down and disappear.
No consultant can guarantee approval — the final decision always rests with ICA. But we do guarantee expert guidance, thorough preparation, and a significantly stronger application than if you went it alone.
Our full-service package covers everything: strategy planning, document preparation, cover letter drafting, ICA form review, and final submission. Keep in mind — since it’s your application, you’ll still need to provide us with the required documents and fill out the lodgement word form. We’ll guide you through each step to make this easy.
You’ll be contacted personally (no automated replies) within 24 hours to schedule your free consultation and assess your eligibility. After that, you can decide whether to sign up for our package — and once you do, we’ll begin work on your case right away.
Yes — completely free and with no obligation to proceed. It’s your chance to understand your options before making any decisions.
If you change your mind within 14 days, we’ll refund 50% of your fee — no questions asked. It’s our way of making this a low-risk decision for you, while still respecting the time and effort we invest from Day 1.
We can usually prepare your application in a few weeks, depending on how quickly you provide the required documents. ICA’s processing time varies but typically takes several months. We stay with you through the entire process.