Maximise Your PR/Citizenship Approval Chances
4.9 / 5
200+ Google reviews
2,000+
Paid clients served
8 Years
In Singapore · 2 offices
24-Person
Specialist team
How Epica makes Difference
ICA Financial Document
ICA accepts 1 extra financial document — we prepare and submit it for you.
ICA Supplementary Docs (10)
ICA allows 10 extra docs — we select the best from what you have.
High-Impact Cover Letter
A persuasive, high-impact, customised letter (not a template).
Form Preparation By Us
You upload your docs; we complete the ICA forms. You review.
ICA Filing By Us
We submit your application in ICA. You only need to login.
Appeal Letter Included
If rejected, we prepare and file your appeal at no extra cost.
Filed Within 28 Days
Within 4 weeks of signup (once docs received). Industry avg: 3–5 months.
Post-Submission Advisory
If ICA requests more info, we guide you and respond properly.
WhatsApp Support
Direct WhatsApp access for quick help and updates.
Profile Building Plan
If your profile is weak, we advise what to improve before filing.
+Dedicated Consultant, Unlimited Consultations, Document Backup, 4 hours response time
See full scope of work →
Pricing (Mid year Promo)
Permanent Residence
Single applicant
S$1,600
Full Family
S$1,800
Citizenship
Single applicant
S$1,800
Full Family
S$2,000
🛡️ Optional Protection Plan as Add-On
Includes 1 Free Refiling + Further re-filings, if required, will be fixed at S$700 per filing.
(government charges not included).
Client Story
Nishant, a 44-year-old IT professional from India, received his PR approval through Epica on his third attempt. His first two applications were self-filed and unsuccessful.
Prefer to speak now? Call 6950 1000
Epica Immigration Team
Expert Team
24 People
Specialist in each area
中文顾问
Mandarin-speaking support available
Here's everything we handle
14 things that make the difference
Financial Profile / Report
We analyze your financial history to create a tailored summary or report. This presents your economic stability and assets in a clear, professional format that simplifies complex data.
10 Supplementary Documents
ICA allows up to 10 supporting documents with each application. We advise on the strongest mix from your profile and help source what's missing — maximizing every available slot to strengthen your case.
Professional Cover Letter
We draft a compelling, personalized narrative highlighting your achievements and contributions to Singapore. This serves as the "executive summary" of your application to help you stand out.
Full Document Review
We meticulously audit every scanned copy to ensure clarity and strict compliance with ICA specifications. We ensure all documents are meeting the standards of ICA.
Comprehensive Form Filling
We compile all details needed for the ICA system based on your documents. We ensure every field is completed accurately and aligned with ICA standards to prevent technical errors.
WhatsApp Support
We provide accessible, direct communication channels for quick queries. You can message your consultant to clarify doubts instantly without having to wait for formal email exchanges.
ICA Filing (Your Singpass)
We do the entry and submission process on the ICA portal on your behalf. We navigate the system requirements so you don't have to struggle with the interface.
Appeal Letter Included
Should the outcome be unsuccessful, our service covers the drafting of a professional appeal letter. We analyze the rejection and re-frame your case at no additional cost.
4-Week Fast Filing
We work within a structured timeline to ensure your application is prepared and submitted efficiently without unnecessary delays. We can file your case in as little as 4 weeks.
Post-Submission Advisory
Our guidance continues even after the submit button is clicked. We advise on how to handle important updates while your application is pending processing.
Dedicated Consultant
You are assigned a specific expert who understands the intricate details of your case. This ensures you have a consistent point of contact for personalized guidance throughout the entire journey.
Profile Improvement Strategies
We provide actionable advice on how to strengthen your case, from social integration to skill upgrades. These strategies are designed to maximize your scoring potential within the ICA framework.
Profile Evaluation
We conduct a comprehensive assessment of your credentials against current approval trends. This helps us identify potential gaps or red flags in your profile before we even begin the paperwork.
Testimonial Drafting
We assist in drafting and refining character references from colleagues or community leaders. We ensure these letters are optimized to substantiate your character and contributions.
ICA Financial Document
ICA accepts 1 extra financial document—we prepare it and submit it for you.
ICA Extra Docs Advisory(10)
ICA allows 10 extra docs—we select the best from what you have.
High-Impact Cover Letter
A persuasive, high impact, customised letter (not a template).
Full Document Review
We check every document for accuracy, completeness, and consistency.
Form Filling By Us
You upload your docs; we complete the ICA forms for you. You review.
Unlimited Consultations
Ask questions anytime throughout the process.
WhatsApp Support
Direct WhatsApp access for quick help and updates.
Document Backup
Your documents are securely organised and stored. Accessible to you anytime.
ICA Filing By Us
We submit your application in ICA. You only need to login.
Appeal Letter Included
If rejected, we prepare and file your appeal at no extra cost.
Filed Within 28 Days
We aim to submit within 4 weeks of signup (once all docs are received).
Post-Submission Advisory
If ICA requests more info, we guide you and respond properly.
Dedicated Consultant
One expert handles your case from start to finish.
Profile Building Plan
If your profile is weak, we advise what to improve before filing.
Two offices in Singapore. Not a virtual address.
Many competitors operate from home. We don't.
What Our Customers Say
Some Google Reviews
2 days ago • New
I had a great experience working with Epica Immigration - the team provided very prompt, efficient and clear guidelines, and ensured we were on track with the application materials. I appreciated how the team responded and followed-up on support throughout the process. Overall, I am glad to have worked with them in navigating complex immigration processes, and would definitely recommend their services.
Read more
1 week ago • New
Epica Immigration Delivery Team provided structured templates and comprehensive guidance, enabling the accurate compilation of all required information and supporting documents for the Singapore citizenship application. Their team was professional, responsive, and timely in addressing queries throughout the process. They completed all online application forms and ensured that all necessary documents and records were properly uploaded on the submission day. A Zoom verification session was also conducted during the uploading process prior to final submission, ensuring the accuracy, completeness, and reliability of the application.
Read more
2 weeks ago • New
Very professional ,quick response when needed.
Read more
4 weeks ago • New
I get very good support and guidance during whole process. They have very good system and staff for each stage and activity. Thank you for your support during my application submission .
Read more
4 weeks ago • New
I can't believe I got my PR approved in the first time applying. It's a very important decision for my entire family. I choose EPICA company, because they are very professional and experienced, efficient people who like Mr Shovan and MDM Regina. I manage to submit all my documents within one week time, and rest of time just waiting for ICA reply. They did very thoroughly work and very patience with me. And my personal data never been leaked also. I want to advise who is still struggling for PR application, to choose this company without any hesitation.
Read more
4 weeks ago
The team is quite response and customer centric. Had a good experience. Will surely recommend.
Read more
5 weeks ago
I can say in one word again that their service is fantastic 👍👍. "Epica" team members are very dedicative and very professional.
Read more
14 weeks ago
關於我的PR申請， 他們從開始一直支援我，直到提交，使整個過程非常仔細謹慎、假期內也提供協助，非常樂於助人。 他們的服務可靠且非常有序。 謝謝你👍👍
Read more
Our Approved Clients
Some of our Approvals
(Latest approval letters on our Approvals page)
Epica Comparison with Competitors
| Comparison Point | Epica Immigration | Competitor |
|---|---|---|
| Team Size We have large team of specialists | 24 Staff | 1–2 Staff |
| Price Starts From Balance of price and quality | 1,650 SGD+ | Price disclosed only during consultation |
| Speed of Completion We guarantee fast completion | 28 Days | Many months |
| Office Space 2 Dedicated offices | 2 Dedicated offices | Serviced office – Often only address facility |
| Price Transparency Prices clearly available on our site | Published on Site | Hidden – Different packages offered based on salary |
| Contact Phone Number We use premium landline number | 6950 1000 | Only mobile |
| Technology Our own in-house platform | Own Platform | Manual Work |
Many small competitors make big promises — like unlimited filings or pay upon approval — but are often just one- or two-person operations working from home. When problems arise, they shut down and disappear.
Self-Filing vs Engaging Epica
The ICA portal is free. Anyone can file. So what's the real difference?
| Area | Self-Filing (DIY) | With Epica |
|---|---|---|
| Cover Letter | Most applicants write a short, generic letter — or skip it entirely. They don't know what ICA officers actually look for. Basic or skipped | Professionally written using patterns we've refined across 2,000+ applications. We know what immigration authorities look for. Expert-written, ICA-focused |
| Financial Documents | Most applicants submit only basic salary slips, missing the one additional financial document ICA permits. Usually skipped | We prepare a proper set of financial document — using the extra document slot ICA allows — to present your financial situation clearly. Professionally prepared financial doc |
| 10 Supporting Documents | Most applicants submit few generic documents. The remaining slots go unused, wasting a real opportunity. Mostly unused | ICA allows up to 10 supporting documents. We advise the strongest mix from what you have — and help you source what's missing. Best mix advised |
| Form Preparation | Forms are long, technical, and easy to under-complete. Small omissions can weaken the application. Details often skipped | We fill the forms thoroughly using information from your documents. You simply review and confirm before submission. We fill, you review |
| Support | You're on your own. Every doubt becomes a Google search or a guess. On your own | Unlimited consultations via phone, email, and WhatsApp. Your dedicated consultant answers every question, start to finish. Unlimited, anytime |
| Filing Speed | Most self-filers take few months — often losing momentum and delaying a lot. Often months | We file within 28 days of signup, provided documents are shared promptly. Within 28 days |
| Document Review | Errors, inconsistencies, and omissions often go unnoticed until it's too late. Errors slip through | Multiple rounds of professional review before submission. We catch what you might miss. Multiple pro reviews |
| If Rejected | Most self-filers get discouraged and delay reapplying — sometimes by years. Age works against them. Costly delays | Appeal letter included. Our Protection Plan covers a free or reduced-fee refile, depending on the plan chosen. Appeal + refile covered |
| ICA Portal Filing | Portal navigation is clunky. Typos, wrong field entries, and format errors are common. Error-prone | Our team files through the ICA portal on your behalf. You simply log in with Singpass; we do the rest. We file, you login |
| Strategic Approach | You apply with what you have, whenever you feel ready. Guesswork | We evaluate your profile first, identify weaknesses, and advise on right things to do for filing. Profile-evaluated |
Our 4-Week Filing Timeline
Week 1
Week 2
Week 3
Week 4
*Timeline assumes documents are provided promptly. Fast-track delivery possible if you respond quickly.
Who Works on Your Application
A team of five specialists, each focused on a specific part of your application
01
Consultant
Day-to-day management of your case, follow-ups, reviews, etc.
02
Specialist
Documentation and form expert. For document and form review.
03
Writer
Specialized in cover letter and testimonials writing.
04
Review Manager
Reviews case for final submission.
05
Filing Specialist
Files case in ICA system.
Ready to start? Fill in the form and our expert will reach out within 24 hours.
Get My Free Case Assessment or Call 6950 1000Frequently Asked Questions
What happens after I fill out the form?
You'll be contacted personally (no automated replies) within 24 hours to schedule your free consultation and assess your eligibility. After that, you can decide whether to sign up for our package — and once you do, we'll begin work on your case right away.
Is this consultation really free?
Yes — completely free and with no obligation to proceed. It's your chance to understand your options before making any decisions.
What exactly is included in your service?
Our full-service package covers everything: strategy planning, document preparation, cover letter drafting, ICA form review, and final submission. Keep in mind — since it's your application, you'll still need to provide us with the required documents and fill out the lodgement word form. We'll guide you through each step to make this easy.
How much work do I need to do?
Very little: (1) upload your documents, and (2) review the prepared forms and fill any missing details. We handle everything else. No office visit required — everything is done online.
How long does the whole process take?
We can usually prepare your application in a few weeks, depending on how quickly you provide the required documents. ICA's processing time varies but typically takes several months. We stay with you through the entire process.
Do you guarantee PR or Citizenship approval?
No consultant can guarantee approval — the final decision always rests with ICA. But we do guarantee expert guidance, thorough preparation, and a significantly stronger application than if you went it alone.
What if my application is rejected?
Appeal letter is included at no extra cost. With our Protection Plan, your first refile has zero service fee, and any later refiles are at a heavily discounted fixed price.
What's your refund policy?
If you change your mind within 14 days, we'll refund 50% of your fee — no questions asked. It's our way of making this a low-risk decision for you, while still respecting the time and effort we invest from Day 1.
Are there any hidden fees?
No. The website price is our full service fee. Government fees are separate (paid directly to ICA).
What if ICA asks for more documents after submission?
Post-submission support is included. We help you reply to ICA requests and submit additional documents properly.